Yep Energy is ready to fulfill your energy service needs. We hope you have a safe and happy Easter weekend. You might think you are getting a good rate, but they lack understanding with their customers, and they will bully you once they have you in their contract. Clarity, Simplicity, Predictability, No hassles and No surprises Welcome to YEP Energy YEP Energy Offices will be closed on Friday, April 15th in observance of Good Friday. I'm still waiting for them to reinstate my original contract term. I filed a complaint with the PUC who investigated the matter and is currently holding them accountable for the 3 year term. Texas Pennsylvania Ohio Illinois New York New Jersey See All > Cities. Switch to the cheapest energy plan online in minutes. Upon investigation, I realized that they changed my contracted term without my approval.Upon my discovery of the reduced contract length, I began calling and communicating with their customer service which refused to reinstate the original contract term. YEP Energy electricity rates and reviews.
I did not notice the expiration dates until 2 months before the end of my first year of service with them was complete and noticed the renewal notices (for twice the amount I originally locked in at). This is where they took a couple of lines out of my BBB complaints and used that against me to reduce my contract length from 3 years to 1 year as they saw fit. I started a complaint in the BBB about their fees to hold them accountable for the extra fees and variable rates. Leave a review and share your experience with the BBB and North Star Gas Company, LLC DBA YEP Energy. When I received my first bill, there were a lot of fees that increased my bill amounts which also included a variable rate increase they did not include in my contract rates. View customer reviews of North Star Gas Company, LLC DBA YEP Energy. I signed a 3 year plan with them, and on the first bill they charged me higher than my contracted amount. To Whom It May Concern,Upon receipt of the complaint, YEP Energy addressed the issue that day, April 14, 2015. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I locked in on a rate with YEP Energy in August, 2021 for a 3 year term. Reviews YEP Energy are Outright Scammers. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. At different times, REPs have deals and rates that will save you a ton of money on your electricity bill every month. Although YEP Energy claims to have competitive rates, you will want to shop around before signing a contract. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. YEP Energy is said to have excellent customer service, competitive rates, and easy-to-use technology. YEP Energy provides electricity service to most of the deregulated cities in Texas, including Houston and Dallas.
A REP is a company that buys electricity from power plants at wholesale prices and sells it directly to consumers at retail prices. 29 cents/kw because I used to much energy at night. YEP Energy is a Texas Retail Electric Provider that was founded in 2006. Yep had them come to my door about four/five months ago, didn’t realize it was a scam until my wife overheard them asking me to see our bills, she had gotten them. However the energy supply is domestic and in my name. Bottom line: Inspire Energy is not a scam and their rates are competitive But I cant say for sure the person coming to your door is offering the same deal you can get online. My suspicions were aroused as he called the landline which is only for the business we run from home.
#Yep energy scam free
I signed up for a free night contract at 18 cents/kw, but they are charging me. Just got a call from an Indian gentleman with a very thick accent, claiming to be from my new energy supplier. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The companies electric contracts are deceiving. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.
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